Sunday, May 21, 2017

The Human Factors of OHS and How OHS Behavior Can Be Improved




To decrease the possibility of major accidents we have to look at the core or the causes and sources of these accidents. Most of the major accidents are due to the discard of the near misses accidents!
An example from a real life events:

 "A specific company that didn't care enough to use the right material for their vehicles wheels kept ignoring the minor accidents that kept happening to their clients, it didn't  motivate them enough to start taking their job seriously, until one day a family purchased a car from that company and went on a road trip using that car,while in the middle of the roadway they had a major car accident where 3 other cars were involved and and costed them the life of their  own dad."


And it's really tragic and unfortunate to say that:

  1. Most of the major accidents are 90% due to humans errors.
  2. Major accidents often happen due to preventable reasons.

Basically it's by common sense when you want to build a skyscraper. The first bricks have got to be strong and safe for a successful process. Same goes for near misses turning major.
Since 90% of the major accidents are humans mistakes. they actually had a whole study about it and put it into 3 categories and they called it [Human Factor]: 

  

Also, human failures were divided to errors and violations. To tell the difference between errors and violations and simply explaining it i'll take a FAKE examples of me and my chemistry lab procedure:

A) Errors:

1) Human Errors:

  1. Slips: [I took my chemical substance out of the oven too late, so now the lab blew up].
  2. Lapses: [My procedure steps were twisted, and I followed it because I am simply doing what I was told to do].

2) Human Mistakes:

  1. Rule based mistakes: [I performed one of the first steps in the procedure incorrectly and i kept going so my final results were wrong].
  2. Knowledge based mistakes: [I was given in my procedure an acid formula for me to perform, but I performed it to a base which resulted to a concentrated\ dangerous substance].

B) Violations:

  1. Routine violations: [ I'm so used to work in the lab without my procedure because I like to save my time and energy. I also skip some of the steps when I think it's unnecessary].
  2. Situational violations: [My lab procedure are too long and difficult to understand and follow so i'll just act in a simplified way].
  3. Exceptional violations: [A fire broke down in the lab, when the easiest thing to do is to run to the exit mind you we have practiced it lots of times. I though i'd be clever to perform a new task in the real deal situation by trying to stop the fire with a fire extinguishers]. and situations like this is very rare thought. 

  • Now that I've listed and explained errors and violations. I've personally noticed 2 differences and 1 similarity between these errors and violations:
  1. The differences: Error is a human nature and we all makes mistakes on daily bases,Violation is a senseless act of ignorance. In my opinion! 
  2. The similarities: Both can be avoided to reduce the possibilities of risks and the consequences of these risks in order to establish a positive health and safety culture. 


On the other hand, The improvement of health and safety behavior at work can be accomplished when a safe methods and positive policy is set by the management, and that's where the management needs to be commitment by setting high standards, training for competence, promotions, consultations and communication throughout all the levels in the organization from the up top management to mangers, supervisors to workers and employees. and to ensure the regular reports from the mangers on health and safety. If the above is completed in the organization's process I think it will surly lead to a continuous improvement



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